Southwest Showcase 2018 is your best education value. Over the next few weeks we’ll demonstrate that value with a series of emails providing an in-depth look at the sessions scheduled for this year’s conference–this is our second in the series. Don’t want to wait for us? You can see the full agenda here any time.
Conference Refugees: Why the Hallway is More Appealing than the Ballroom
Josh Packard, Ph.D., University of Northern Colorado
We’ve all heard it. People say they get more from a discussion in the hallway than they do from the speaker. In this session Dr. Josh Packard reveals the surprising findings from his own research about the changing nature of institutional participation in the modern era. Drawing on unique, first-hand research and an applied perspective rarely found in academics, Dr. Packard demonstrates the way that trust, a key component of organizational commitment among both employees and consumers, has shifted in the past 25 years. He shows conclusively that future success cannot be achieved by getting better at the old ways of doing things. Instead, it depends on understanding what drives authority and trust in order to engage members, clients and employees in new ways. Learn how to develop powerful new methods for keeping audiences engaged during, and long after, an event.
F&B and the ADA
Tracy Stuckrath, Founder of Thrive Meetings & Events
The Americans with Disabilities Act (ADA) provides important requirements that define how meetings professionals-both planners and suppliers-can make events accessible to the broadest and most diverse audiences possible. In 2008, the ADA was amended to expand the definition of disability to include eating and all bodily functions as major life activities. How and in what ways does the Amendment impact meetings and events? In what contexts do food allergies and dietary restrictions come under the jurisdiction of the new disability framework? Learn about the expansion of the ADA’s definition of disability for individuals with food allergies, celiac diseases and other medically-necessary diets, and understand how it impacts your meetings and events. You’ll leave with an understanding of the duty of care as it applies to food allergies and restrictions, and how and when to incorporate risk mitigation techniques.